Creating experience for Healthcare | Vinille
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Tallinn, Estonia
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Creating experience for Healthcare

We help healthcare companies to take a stable niche in the market and outperform the competitors. Our design mindset and methodologies bring our clients a comprehensive approach to creating a digital product. Yet we keep it simple.

what is healthcare experience

According to Deloitte, digital healthcare minimizes avoidable service use, improves outcomes, promotes patient independence, and focuses on prevention. Evidence shows that a mobile working solution for nurses reduces paperwork time by 60%. For the medical industry, the impact of UX on product success is higher than average across the industries. In terms of high competition and digitally savvy customer base, improvement of digital patient experience – easy access to information and good communication with doctors — can increase patient loyalty besides eliminating waste and reducing costs.


An effective, intuitive improve patient digital experience is to embrace UX design principles. Experts outlined that, in healthcare, UX takes a 50% share in gaining competitive advantage and 33% share in customer retention rates increases. Basing on database collected in UX research by Genesis, only 3 core factors are defined as nowadays competitive advantage drivers: user experience, price, quality.
This trend for the industry, in general, rises the high level of demands for the UX and usability of its’ digital products.

how we create healthcare experience

Create Digital Experiences. Leverage Brand Strategy, Brand Identity and Messaging to create impactful digital experiences for your audience.

01 UX Research

UX designers perform user interviews and usability tests, creating personas and customer journey maps to understand the needs of end-users.

02 Wireframing / Prototyping

In the early stages, a clear wireframe and a dynamic clickable prototype are essential to test the functionality of UI and UX prior to developing the solution.

03 Web & App Design

Engaging a designer early on ensures reduced expenses on engineering, redesign, and maintenance during the whole project’s lifecycle.

04 Redesign (if you already have UI/UX design)

Staying in step with the times by maintaining comprehensive designs helps to increase customer loyalty and engagement with your product.

05 AR/VR Design

Tap into modern technologies, bringing your users to the next level of virtual experience by introducing VR, AR, and MR to the designs you already have.

06 UI/UX Consulting

Senior designers will extend your team or provide professional consultation for your web or mobile product at any stage of the development process.



We use our marketing expertise to create the most innovative Healthcare customer experience design.


Our UI/UX team understands complex business goals with clarity.


We provide the highest quality visual elements to give your brand a distinct customer experience.


We have created UI/UX for several award winning products companies.


We can guide you in creating an outstanding customer experience that includes everything from initial concept / prototype to final design.

Work highlights…


Improving quality of life isn’t just a dream. For Sodexo it’s a mission. They believe quality of life helps to keep people healthy, happy & motivated throughout life. Sodexo believes it helps organisations to be more efficient and productive. Doing good business in a good way is their driver and at the heart of their mission. Sodexo ambition is to positively impact one billion consumers worldwide. In view of a strategic oversight of new upcoming challenges based on Covid19, our team was requested by Sodexo leadership team to design a Mobile App & UI/UX Dev for the Business Services section of the company.



  • Our clients get their products healthcare experience services unmatched by their competition.
  • We help businesses achieve their goals by designing innovative UI/UX.
  • Unique customer experience designs tailored to your identity and your business.
  • Healthcare professionals can focus on increasing revenue and maintaining clients instead of worrying about an identity crisis.
  • We provide our clients with quality graphics at competitive prices. Some of our biggest clients are startups that need professional branding to increase their profile and grow in their industry.


  • Our clients are able to leverage this competitive advantage to ensure they stay in front of their competition.
  • Our customer experience services increase exposure for your business in the healthcare industry. We create winning UI/UX designs.
  • Our UI/UX designs make a difference.
  • We create healthcare brands that are unique, memorable, and recognizable in the crowded healthcare industry.
  • Your business will stand out from the crowd and appealing, and effective customer experience will attract new clients.

our approach

Insight Driven

We use the power of research and data to uncover insights that lead to transformational change.

User Centric

We create experiences that improve our collective human experience.

Systematically Tested

We validate our solutions by creating testable experiments that produce exceptional outcomes.

Financially Impactful

We deliver work that has immediate, substantial, and sustained impact on your bottom line.

Work highlights…

Hyundai Power Parts

Hyundai Power Parts

Hyundai Power Products is part of Hyundai Corporation. This branch of Hyundai, which is fast growing in Europe and Russia, supplies high-quality products for Construction, Industry, Garden and more. Hyundai Power Products products are currently sold in more than 90 countries worldwide. Characteristic of all these products is the excellent quality and service, the price / quality ratio is also something that is always given the highest attention within the group.

Get your healthcare customer experience consultant today

Diana profile 002

Diana Kine

Senior Client Manager

Diana leads all client engagements at the most senior level, focusing on how we understand our clients’ needs in order to drive business and brand value.

vinille is remotely creating brands from 25 countries worldwide

Lets create a brand they’ll never forget